ROSTERING COORDINATOR - NDIS SECTOR | AUSTRALIAN CLIEnt

We are looking for an experienced Rostering Coordinator with a strong background in the NDIS / Australian disability support sector.

The successful candidate will be responsible for coordinating staff rosters, managing shift changes, filling urgent vacancies, and ensuring smooth service delivery across client schedules.

Position: Rostering Coordinator

Industry: NDIS / Disability Support

Client: Australian Client

Work Setup: Work From Home

Key Responsibilities

• Prepare, maintain, and update daily and weekly staff rosters
• Allocate shifts based on client requirements, staff availability, skills, and compliance requirements
• Manage shift changes, cancellations, absences, and urgent replacement requests
• Coordinate with support workers, clients, and internal stakeholders regarding roster updates
• Monitor roster coverage and proactively resolve scheduling gaps
• Handle last-minute staffing requirements in a fast-paced environment
• Maintain accurate rostering records and operational updates
• Assist with staff onboarding and availability updates where required
• Ensure scheduling decisions align with client needs and service requirements
• Provide clear and timely handovers to the relevant team members
  
  

Qualifications

• Previous experience as a Rostering Coordinator, Scheduler, or Workforce Coordinator
• NDIS, disability support, aged care, healthcare, or Australian community services experience is highly preferred
• Strong understanding of shift allocation and workforce scheduling
• Experience handling urgent and last-minute roster changes
• Excellent English communication skills
• Highly organised with strong attention to detail
• Able to manage multiple priorities and work under pressure
• Confident communicating with staff, clients, and management
• Able to work independently in a fast-paced environment
  
  

Preferred Experience

• Australian rostering or scheduling experience
• Familiarity with NDIS operations and support worker scheduling
• Experience using rostering or workforce management systems
• Experience coordinating geographically dispersed teams
  
  

We are looking for someone who is resilient, responsive, organized, and confident in handling urgent rostering requirements.