ROPA Administration Team Head

About the Role

As the ROPA Administration Team Head, you will be responsible for supervising the documentation, compliance, and processing of NROPA/ROPA accounts for Auto Loans and Real Estate Mortgage Loans in accordance with standard operating procedures.

How you'll contribut

• eResponds to queries and emails to fulfill commitments to internal and external clients
• .Oversee ROPA Team operations to ensure seamless execution of services provided to both internal and external clients
• .Prepares reports on document and collateral status for proper monitoring of ROPA/NROPA accounts prior to endorsement to PMD for booking or to the Legal Department for foreclosure
• .Reviews and validates documentation to ensure accuracy and completeness before endorsement
• .Monitors team performance, provides guidance, and conducts regular evaluations to maintain high service standards
• .Oversees audit preparation and ensures readiness for internal and external revie

w
What we're looking f

• or
  Must have 5–10 years of relevant experience in lending, banking, or financial services, with strong knowledge of consumer lending processes and regulatory requiremen
• ts.Has expertise in documentation review, validation, and compliance monitoring to ensure accuracy and completeness of loan recor
• ds.Must have MIS experience, preferably in generating and analyzing operational or compliance repor
• ts.Has strong communication and presentation skills, able to engage with all levels of the organization and external stakeholders, and deliver clear, concise reports to manageme
• nt.Has knowledge of foreclosure processes and legal documentation, considered an advanta
• ge.With audit readiness skills, able to oversee audit preparation and ensure compliance for internal and external revie
• ws.Must have leadership experience, with proven ability to supervise staff, monitor performance, and maintain high service standar
• ds.With client service orientation, with the ability to respond promptly to queries and emails, fulfilling commitments to both internal and external clien

ts.
About Security

Bank
Security Bank is one of the Philippines best capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE:SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) ban

king.
We're recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life ba

lance.
Most recently, we ranked as the #2 best employer in the Philippines and #54 globally on the prestigious Forbes World's Best Employers 202

3 list.
At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): YOU

matter.
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