Risk Compliance- Assistant Manager

Position: AM – Risk & Compliance

Job Responsibilities:

· Deploying Processes & Policies for Privacy Security Management System to comply to Data Protection requirements

· Deploying ISO 27001/PCI DSS/COPC certification for the entity and conducting detailed Internal audits basis ISO 27001, COPC & data protection guidelines for BPO vertical

· Conducting Contractual Audits for the processes in the entity and interact with process owners and help in closure of audit gaps

· Provide training to new team members on Privacy & Information Security & Internal Audits methodology

· Prepare and maintain regular functional compliance cadence with leadership

· Should be able to identify trends through data analysis and be able to incorporate in the reports/reviews

· Proactively identify and share process Improvement ideas in order to mitigate Risks and implement controls

· Attending client calls/meetings and act as front face for weekly/monthly/adhoc client interactions / reviews

· Should be able to conduct independent fraud investigations and should be well versed with different investigation techniques and criticalities

· Should know how to document detailed investigation summaries and maintain stringent timelines

· Should have good knowledge of conducting Risk Assessments to identify prevailing risks in the system and publishing final risks to Operations and Client

Knowledge, Skills, Other Abilities:

· Should have conducted Internal Audits

· Should have excellent communication, presentation & excel skills

· Should have an analytical capability

· Should be a quick learner

· Should be comfortable with rotational shifts

· Should be fluent in English (written and verbal)

Relevant Experience & Desired Education:

· Minimum 5-7 years of relevant experience in driving and implementing Risk and Compliance Policies & Audits

· Graduate – Any specialization