Revenue Growth & Collections Manager

This is a results-driven revenue accountability role, not an administrative or support function.

The Revenue Growth & Collections Manager owns two critical outcomes across the franchise system:

1. Increasing system sales through enforced HQ stock ordering, and
2. Improving cash inflow through disciplined, on-time royalty collection.

This role exists to protect revenue, enforce compliance, and drive growth. If sales ordering or royalty collections miss targets, this role owns the miss.

• Drive HQ stock sales growth by enforcing mandatory franchise ordering
• Reduce self-sourcing and eliminate lost system sales
• Ensure royalty aging stays at 30 days
• Aggressively recover outstanding receivables
• Enforce consequences for non-compliance, including operational restrictions
• Ensure no branch continues operations while materially non-compliant

This is a cross-functional overlay role with direct authority, not a department.

You will:

• Own royalty collection performance (Accounting bills and posts)
• Own mandatory HQ stock ordering enforcement (Supply Chain executes logistics)
• Report directly to the CEO / COO

You are authorized to:

• Enforce penalties
• Block or restrict ordering access
• Withhold promotions or LTO participation
• Escalate unresolved breaches directly to executive leadership

No initial direct reports; influence is exercised across functions.

• Royalty aging: 30 days
• Collection rate: 98%
• HQ stock ordering compliance: 90%
• Month-on-month HQ stock sales growth
• recovered vs outstanding
• Zero unresolved compliance breaches beyond SLA

• Franchises consistently order from HQ as required
• Cash inflow is predictable, timely, and tightly controlled
• Compliance issues are resolved quicklyor escalated decisively
• Revenue leakage is eliminated
• The system operates with financial discipline

• Strong background in revenue operations, collections, franchise management, or commercial enforcement roles
• Proven ability to drive compliance without formal authority
• Comfortable with confrontation, escalation, and accountability
• Highly analytical, metrics-driven, and outcome-oriented
• Confident working directly with senior leadership
• Experience in franchise, retail, FMCG, or multi-unit operations is a strong advantage