The Revenue Assurance Billing Analyst plays a vital, central role in the company's fiscal control. This position is responsible for ensuring the accuracy of financial transactions by validating off-net carrier invoices against order activities, proactively resolving billing discrepancies, and managing accurate cost allocations across internal teams.
Core Responsibilities
- Invoice Validation & Reconciliation: Validate off-net carrier invoices and equipment specifications against corresponding order and rate activities to ensure complete billing accuracy.
- Dispute Resolution: Proactively engage with external off-net carriers to investigate and resolve all billing disputes, maintaining comprehensive tracking of all resolutions.
- Cost Management: Accurately assign invoice costs to the appropriate cost centers and process them via Accounts Payable to facilitate timely carrier payment.
- Database Maintenance: Maintain and update the off-net spending database to accurately reflect modifications concerning connections, disconnections, rates, cost centers, and accounts.
- Revenue Optimization: Identify and forward opportunities for rebilling to the pertinent internal teams for processing.
- Reporting: Generate mandatory reports on Telecom off-net expenditures to support various departments, including Technology & Operations (T&O), Finance, Marketing, and Negotiations.
Key Performance Indicators (KPIs)
- Invoice Validation Savings Target: Attain a savings target equivalent to 3.5% of the total Off-net expenditure.
- Payment Compliance: Ensure late payment charges on invoices remain below 0.05%.
Qualifications and Experience
Required Knowledge
- Demonstrated comprehensive understanding of Telecommunications billing and associated services.
- Proficiency in the MS Office Suite (Excel, Word, Outlook, etc.).
- Functional knowledge of SAP or a comparable accounting system.
- Fundamental background in SQL.
Required Experience
- Substantial experience interacting directly with suppliers and external carriers.
- Proven expertise in utilizing spreadsheet and database software applications (e.g., Microsoft Excel, Access).
- Familiarity with accounting (e.g., SAP), billing (e.g., CRIS, SOECS, ARBOR), and order (e.g., OSG, FOX) systems is highly desirable.
Work Arrangement and Location
- Location: Araneta (Cubao) Site.
- Shift: Night Shift schedule (commencing at 9:00 PM or 10:00 PM).
- Hybrid Model: The role requires an initial onsite period of four (4) to six (6) months, followed by a transition to a remote work arrangement.
