Retail Sales Lead

Company Description Teviant is a premium local cosmetics brand founded by celebrity and wedding makeup artist Albert Kurniawan in 2018, with a vision to bring professional, globally competitive products to a wider market at accessible prices. The brand is cruelty-free, made in Italy, and has quickly gained recognition in the local beauty industry for its quality formulations, bold colors, and diverse product range. Teviant is known for its highly conceptualized packaging and collaborations with well-known artists, makeup professionals, and influencers. These partnerships, including collections like #LoveMarieforTeviant, #KimChoseTeviant, and #TeviantArtistCollection, highlight creativity, empowerment, and storytelling within the beauty community. Teviant continues to grow as a collaborative platform for artists and makeup enthusiasts.

Role Description T

A Retail Lead Job Description outlines a frontline supervisor who bridges the gap between store management and sales associates.

Core Responsibilities

• Team Leadership: Train, motivate, and guide sales staff to meet or exceed daily and weekly goals.
• Customer Service: Assist shoppers, answer complex questions, and resolve complaints on the sales floor.
• Store Operations: Run Point-of-Sale (POS) systems, handle cash, and assist with opening or closing the store.
• Inventory Control: Restock shelves, track stock levels, and help conduct inventory audits.
• Visual Merchandising: Set up promotional displays and keep product areas clean and organized.

Qualifications

• Strong customer-facing capabilities, including Customer Service and Interpersonal Skills, to build rapport and deliver a welcoming store experience.
• Proven Retail Sales experience with an ability to meet or exceed sales targets and support upselling and cross-selling initiatives.
• Solid Product Knowledge in cosmetics or beauty, with the ability to explain product features, benefits, shades, and application techniques.
• Clear and professional Communication skills for interacting with customers, teammates, and management.
• Interest in makeup, beauty trends, and brand storytelling; prior experience in the beauty or fashion industry is an advantage.
• Ability to work on-site in San Juan del Monte, including weekends, holidays, and flexible shifts as needed.
• Basic point-of-sale and cash-handling skills, with attention to detail and reliability.
• High school diploma or equivalent required; further training or certifications in sales or cosmetics are a plus.