Role Overview
Job Description – Retail Sales Executive (RSE)
The Retail Sales Executive (RSE) is responsible for acquiring new merchants, building strong and long-term relationships with merchants, and ensuring effective adoption of Bukupays digital payment solutions within the assigned area.
Key Responsibilities
- Acquire new merchants (offline and online) in line with assigned area targets.
- Promote and educate merchants on BukuPay products, including QRPh, EDC, and/or POS solutions.
- Conduct regular field visits to ensure merchant activation, usage, and satisfaction.
- Build and maintain strong relationships with existing merchants to drive retention and transaction growth.
- Manage the merchant acquisition pipeline and provide regular sales progress reports.
- Identify market potential and expansion opportunities within the assigned territory.
- Coordinate with internal teams to support merchant onboarding, resolve operational issues, and address merchant needs.
- Ensure acquisition quality in accordance with company standards.
Qualifications
- Minimum 5 years of experience in payments, fintech, FMCG, telecommunications, or banking, with a strong focus on merchant acquisition.
- Good understanding of QRPh, EDC, and/or Point of Sale (POS) systems is a plus.
- Proven experience in acquiring merchants in local markets.
- Willing to travel and perform regular field visits.
- Possess a strong merchant network and database.
- Excellent communication and negotiation skills.
- Target-driven, resilient, and highly committed.
Work Location
