Retail Sales Associate
- Posted 4 months ago
- Be among the first 10 applicants
Job Description
- Handle inbound and outbound calls, emails, and online inquiries for bond paper products.
- Generate and follow up on sales leads and convert them into orders.
- Prepare price quotations, sales proposals, and product presentations.
- Process sales orders accurately and coordinate with logistics and warehouse for deliveries.
- Build and maintain strong customer relationships to encourage repeat business.
- Monitor customer accounts for payment follow-ups and credit term adherence.
- Maintain accurate sales records and prepare daily, weekly, or monthly sales reports.
- Provide after-sales service support, handling complaints or special requests.
- Stay updated on product specifications, pricing, and industry trends.
- Bachelor's degree in Business Administration, Marketing, or a related field (good-to-have or requirement).
- With 1–2 years of sales or customer service experience; experience in paper products or office supplies is an advantage.
- Fresh graduates with strong communication skills and willingness to learn may be considered.
- Familiarity with MS Office (Excel, Word, Outlook) and CRM systems.
- Strong communication and interpersonal skills.
- Customer-focused with good negotiation and follow-up abilities.
