Job description:
Work Where People Matter
- At Tech Mahindra Philippines, we're more than just a BPO — we're a Certified Great Place to Work® where your growth and well-being come first. With thriving hubs in Cebu and Manila, we're helping people like you build meaningful careers while making a real difference for customers around the world.
Why You'll Love It Here
- Growth you can see – promotions and career paths await
- Learning that sticks – trainings to sharpen your skills
- A workplace that cares – inclusive, supportive, and people-first
- Health coverage you can count on
Your Day-to-Day
Qualifications:
- Minimum of High School Graduate (Old Curriculum) , SHS Graduate or higher (College Level or College Graduate) .
- Freshers are welcome to apply. Customer Service experience is advantage.
- Provide excellent customer service by addressing inquiries, resolving issues, and ensuring a positive client experience.
- Handle retail account transactions, documentation, and updates accurately and efficiently.
- Assist customers with product information, billing concerns, and account-related requests.
- Maintain detailed records of customer interactions and follow up on pending concerns.
- Collaborate with team members and supervisors to meet performance targets and service-level agreements.
- Demonstrate proficiency in communication, both verbal and written in English .
- Uphold company policies and ensure compliance with retail account procedures.
- Be willing to work onsite at IT Park, Cebu City.
Work Setup
- Location: Work in Office – IT Park Cebu
About Tech Mahindra Philippines
- We're a global provider of IT and business process services, helping industries like telecommunications, healthcare, retail, banking, e-commerce, travel, and logistics. In the Philippines, we're home to thousands of talented professionals who value growth, diversity, and teamwork.
Your Next Move
- If you're ready for a role where you can grow, make a difference, and enjoy the ride — we'd love to meet you. Apply today and let's get started.
Benefits:
Work Location: In person
