Customer Service Representative Retail Account (BPO Industry)
Location: Makati, Marikina, Santa Mesa
Employment Type: Full-time | On-site
About The Role
Were looking for passionate and customer-focused individuals to join our growing team as Customer Service Representatives for a Retail Account. If you love helping customers, solving problems, and working in a fast-paced environment, this is your opportunity to start a rewarding career in the BPO industry!
Key Responsibilities
- Handle inbound and/or outbound customer calls, chats, or emails related to retail products and services.
- Assist customers with order inquiries, billing, returns, product availability, and account issues.
- Provide accurate and timely information to ensure excellent customer satisfaction.
- Document customer interactions and feedback accurately in the system.
Qualifications
- At least High School Graduate / Senior High Graduate / College Level.
- With or without BPO experience (training will be provided).
- Good English communication skills (both written and verbal).
- Strong customer service orientation and active listening skills.
- Willing to work on shifting schedules, weekends, and holidays.
- Basic computer navigation and typing skills.
What We Offer
- Up to15,000 sign on bonus!
- Paid training and continuous career development.
- Health insurance, leave benefits, and other perks.
- Fun, supportive, and dynamic work environment.
Dont miss this chance to build a rewarding career in the BPO industry! Be part of a fun, supportive, and dynamic team that puts people first.
Apply today your success story starts here!
