Job Overview
We are seeking a motivated and detail-oriented Retail Account Manager to join our team. Preferably with a background in Architecture and experience in Vendor Management, the ideal candidate will be responsible for managing client relationships, supporting retail fit-out and branding initiatives, coordinating with cross-functional teams and vendors, and ensuring smooth project execution within timeline and budget. Fresh graduates are welcome to apply, provided they demonstrate strong organizational, communication, and project coordination skills.
Client Relationship Management
- Manages day-to-day client relationships and attends meetings as needed alongside Account Managers
- Provides timely and consistent communication to clients and internal teams regarding project status and updates
- Builds and maintains positive working relationships with clients, suppliers, and stakeholders
Project Management
- Assists in data research and analysis for retail branding, store design, and trade marketing initiatives
- Supports the development and execution of advertising strategies, retail concepts, and store designs
- Coordinates project requirements and prepares Creative Job Orders based on client briefs and analysis
- Ensures projects are aligned, executed accurately, and delivered within agreed timelines
- Maintains regular communication with cross-functional teams, vendors, and clients
- Oversees vendor accreditation, transparency, bidding processes, and quarterly performance evaluations
- Monitors vendor implementation and recommends process improvements to enhance service quality and policy compliance
- Preferably knowledgeable in retail fit-out, construction coordination, or architectural design processes
Financial Management
- Assists the Account Manager in monitoring client budgets and project costs
- Ensures projects are closed in a timely manner to minimize open Purchase Orders
- Supports budget tracking, documentation, and financial coordination within the account team
