Duties and Responsibilities:
Manages the guests dining experience by ensuring that the entire Store Team consistently applies exceptional Guest Service Standards.
- Develops and motivates the entire Store Team to deliver and sustain a culture of excellent service translated into the ultimate customer service standard experience of our guests.
- Leads by example and upholds a culture of vibrant, energetic and enthusiastic team dynamics.
- Optimizes team members productivity through constant training, coaching, counselling and mentoring.
- Develops marketing strategies to attain sales targets.
- Prepares budgets and sales operation's reports.
- Ensures the store's facilities are well-maintained, clean and sanitized at all times.
- Ensures all store and kitchen equipment are kept clean and in excellent condition.
- Ensures that all products are received properly in terms of quality and quantity.
- Works with the Human Resources Department to address manpower requirements, employee concerns, etc.
- Ensures compliance with safety and sanitation regulations.
- Performs other tasks that may be assigned from time to time.
Job Specifications:
- Candidates must hold a Bachelor's Degree in any business-related course.
- With a minimum of Three (3) years related working experience, specifically in casual and/or fine dining as Restaurant Manager is a must.
- Must have a highly energetic, enthusiastic and vibrant personality.
- With exceptional customer service, leadership and communication skills.
- With ability to work in a fast-paced environment.
- Must be willing to work during weekends and/or holidays.
- Knowledgeable in MS Word, PowerPoint and Excel.
- Familiar with utilizing a cash register or POS System.
