Job description:Quality, Service, and Cleanliness (QSC)
- Ensures overall QSC compliance of the team.
- Monitors product quality and availability of supplies.
- Oversees food safety implementation and adherence.
- Supervises customer service practices in daily operations.
- Ensures standard preparation time for orders is followed.
- Manages effective shift operations and floor control.
- Maintains outlet sanitation and overall store condition.
- Checks the capacity and availability of equipment, tools, and utensils.
- Implements the customer feedback system.
2. Sales and Marketing
- Develops and executes sales-building initiatives, including local store marketing, functions, and in-store merchandising.
- Monitors customer satisfaction levels.
- Manages store community relations and public relations efforts.
- Conducts periodic market competition analysis.
- Enhances brand equity and presence.
- Prepares sales forecasts and budgets.
3. Profitability
- Manages store profitability and achievement of net income targets.
- Prepares profit and loss (P&L) projections and budgets.
- Improves store's economic value added (EVA).
- Oversees inventory management.
- Controls labor costs.
- Manages repair and maintenance expenditures.
4. People Management
- Recruits, orients, and trains new staff.
- Implements ongoing staff training and development programs.
- Enforces store rules, policies, and regulations.
- Promotes employee motivation and open communication.
- Supports staff development and career growth.
- Manages overall team effectiveness.
- Conducts performance reviews and management.
- Administers employee discipline as necessary.
- Implements staff retention strategies and programs.
5. Store Administration
- Ensures compliance with government regulations and requirements.
- Handles customer issues, crisis management, and service recovery.
- Ensures proper implementation of store systems, procedures, and reporting.
- Prepares and reviews sales and operations reports.
- Oversees safety and security programs.
- Maintains office organization and cleanliness.
- Ensures accurate and timely submission of required reports.
- Oversees preventive maintenance programs.
- Maintains compliance with sanitation and cleanliness standards.
Job Type: Full-time
Pay: Php25,000.00 - Php30,000.00 per month
Benefits:
- Convertible Leave
- Company events (Christmas party, Outing, wellness program)
- Employee discount
- HMO
- Accident and Life insurance
- Opportunities for promotion
- Paid training
- Annual performance Appraisal (salary raise)
- Meal allowance
- Rice and Medicine Allowance
Schedule:
Supplemental Pay:
- 13th month salary
- Sales and Performance bonus
