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Arch Global Services (Philippines) Inc.

Resource Capacity Manager

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Job Description

Job Description

The IT Resource manager oversees resource planning and optimizes resource utilization across the Strategic Analytics organization. His/her expertise in IT resource planning and management will be instrumental in ensuring the efficient delivery of projects and achieving organizational goals. The ideal candidate possesses a strategic mindset, strong analytical skills and excellent communication abilities.

  • Analyzing project demands, resource availability and constraints to develop effective resource allocation plans.
  • Collaborating with project managers, department heads and stakeholders to understand resource requirements and develop viable resource plans.
  • Developing and implementing resource planning strategies to align resource allocation with project demands and organizational goals.
  • Optimizing resource utilization by identifying and resolving conflicts, bottlenecks or imbalances in resource allocation.
  • Monitoring resource utilization trends and proactively recommending adjustments to ensure optimal resource allocation.

Required Skills:

  • Develop and implement resource management strategies which maximize the value created by the Strategic Analytics organization.
  • Collaborate with project managers and department heads to identify resource requirements for ongoing and upcoming projects.
  • Maintain a comprehensive view of all resources, their allocations, and their availability.
  • Monitor resource utilization, identifying and addressing potential bottlenecks or conflicts and proposing necessary adjustments.
  • Collaborate with stakeholders to resolve resource-related conflicts, negotiate resource sharing and balance competing priorities.
  • Stay updated on industry trends, best practices and emerging technologies in resource management, applying relevant knowledge to improve organizational processes.
  • Strong understanding of resource management concepts in a software engineering context.
  • Should have a background in Software Development, Quality Engineering, Business Analyst background

Desired Skills:

  • Proficiency in using resource management software such as Asana, Clarity, or Planview to track, analyze and report on resource utilization.
  • Excellent analytical and problem-solving skills to define and evaluate resource scenarios which optimize resource utilization.
  • Effective communication and interpersonal skills to collaborate with stakeholders at all levels of the organization.
  • A strategic perspective, with the ability to think proactively and implement resource management strategies that align with organizational goals.
  • Experience in managing remote or geographically dispersed teams.

Masters/ Post Graduate, Diploma, Bachelors/ Degree

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About Company

AGSI was incorporated in April 2016. We are committed to supporting the goals of Arch divisions through exceptional service delivery. We pride ourselves on maintaining flexibility and responsiveness to adapt to business unit and industry demands while focusing on sound project management. We are dedicated to growing and developing our employees as we build strong teams with strategic leadership.

Job ID: 103733885