Reservations Agent

Work Arrangement: On Site

Work Schedule: Mid Shift (Rotational - Tentative)

Location: Cebu Business Park, Cebu City

Duties and Responsibilities:

. Experience in a Travel & Tour Agency or Airline

. Making reservations for flight, hotel, transfer, bus, train, visa etc.

. Advance skills to book reservations for travels, especially using GDS (e.g. Amadeus)

. Excellent communications skills (English) as you interact with our partner airline, hotels, transport and other suppliers to ensure the bookings are confirmed.

. Communicating and coordinating with other departments to finalize the bookings.

. Superior listening, written, data entry, problem solving and decision-making skills.

. Ability to multi-task, accuracy and detailed oriented.

Requirements:

. Degree in Hospitality, Travel and Tourism, certification or equivalent field

. Passionate about travel and tourism industry

. Minimum of 2 years working experience

. Proficient in computer knowledge MS Office

. Strong problem-solving skills

. Ability to manage time and prioritize tasks

Technical Requirements:

1. Knowledgeable in Amadeus ( booking, ticketing, queues, and amendments )

2. Extensive experience in booking flights and hotels online ( booking.com, agoda, direct airline and hotel websites, etc.)