Job Description
About IDR:
Founded in 2020, IDR is a global expert network delivering fast, reliable, and cost-effective insights through a vetted pool of experts. With 250+ employees across 8 global offices, IDR operates 24/7 and is trusted by leading brands worldwide.
The Role:
Comprehend and understand a project with an understanding of the time required to complete the project by delivering the required sample size. Screen subject matter experts per the criteria for qualitative and quantitative projects and ensure consultation between these experts and the client.
Key Responsibilities:
Understanding Project Requirements
Understand the specific requirements and goals of each market research project the clients assign.
Participant Identification and Recruitment
Identify and recruit suitable participants for online surveys, focus groups, consultations, and market research projects using tools like Sales Navigator, LinkedIn, Online Search Engines, and publicly available data.
Expert Engagement and Assessment
Engage with the relevant subject matter experts to understand whether they are the right fit for our clients.
Profile Submission for Review
Submit the experts profiles to the team in-charge for further scrutiny and client approval.
Scheduling and Calendar Management
Communicate with experts and manage the calendar to schedule consultations and other meetings related to the project.
Record Maintenance and Data Management
Maintain a record of each expert/ participant, including but not limited to payment information/ basic details, and ensure each record is timely updated on the platform, and internal trackers.
Expert Support and Issue Resolution
Timely address experts concerns and walk through all the steps of the project from onboarding to completion, including payment queries.
Compliance Adherence
Ensure that the compliance requirements at every step of the workflow are fulfilled.
Information Security Compliance
Comply with the principles and policies in the information security policies where relevant to the job.
Qualification and Skills:
Basic Qualification: At least bachelors in management sciences or a related field.
Work experience: 0 to 01 years maximum.
The candidate must be a native Mandarin speaker
Functional Skills and Knowledge:
Excellent collaboration skills to understand and align multiple stakeholders.
Able to handle tight deadlines and pressure situations.
Resilience in dealing with changing expectations and the environment.
Strong negotiation and influencing skills.
Strong written & oral communication and people engagement skills.
Proficiency in Microsoft Excel and Word.
What do we offer
Work Location: Onsite
Working Hours: 9:00 AM to 6:00 PM, PH Time
Job Type: Full-time
Office Location: Unit 901, 9th Floor, Eco Tower, 32nd St. cor. 9th Ave, Bonifacio Global City, Taguig City, Philippines
Compensation & Benefits:
Salary Range: Competitive, commensurate with qualifications and experience
Mandatory Benefits: SSS, PhilHealth, Pag-IBIG contributions, 13th-month pay, and legal overtime/holiday premiums
Leave: 10 vacation leaves, 6 sick leaves, and US/Philippines-aligned holiday leave as per company policy
Additional Perks: HMO coverage, paid training, team events, and growth opportunities, including prompt promotion path
Employment Status: Probationary (up to 6 months), transitioning to Regular upon meeting performance criteria, as per DOLE standards
Equal Opportunity & PWD Inclusion:
We are an equal opportunity employer. We actively welcome candidates from diverse backgrounds—including qualified individuals with disabilities—in alignment with RA 10524 (Accessible Filipinos with Disabilities Act).
Disclaimer:
This job description may evolve to meet organizational needs, but changes will remain aligned with DOLE labor laws and Department Order No. 10-1997.
