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Synchrony

Representative, Customer Service (Pooling)

Synchrony
Philippines, Central Visayas
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  • Posted 6 days ago
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Job Description

Disclaimer: Please note that this job posting is for pooling purposes only. We are currently collecting applications from interested candidates for potential future opportunities. Should a relevant opening become available, we will reach out to qualified applicants accordingly. Thank you for your understanding!

Responsibilities

  • Answer inbound calls from stores and customers regarding all facets of Client Credit Card(s);
  • Resolve credit inquiries on new accounts;
  • Make use of problem solving/decision making skills to achieve the highest level of customer satisfaction;
  • Utilize professional techniques to generate additional revenue via retail, credit, and/or product marketing;
  • Comply with over-all call quality standards;
  • Adhere to Schedule and Time on System, follow Company Rules and Policies, especially on Time and Attendance.

Qualifications

  • Completed at least 2nd year in College or 2-year Associate course
  • Must have at least 30 mbps wired internet connection
  • Excellent English Verbal and written Communication Skills
  • Ability and willingness to recognize, deliver on card service sales opportunities
  • Should be Customer Service Centric and with effective Relationship Building skills, demonstrates affinity for building and maintaining rapport with client and customers
  • Ability to perform in a fast-paced environment and adaptable to change. Flexibility and adaptability to meet business needs.
  • Must have knowledge on basic Computers skills.
  • Professional Phone etiquettes and ability to work with a Team
  • Amenable to work in a shifting schedule.
  • Amenable to work in a hybrid set-up.

Grade/Level: 04

Job Family Group

Customer Service Operations

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Customer Service Operations
Employment Type:
Full time

About Company

Synchrony

Job ID: 147587123

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Last Updated: 21-05-2026 05:28:09 PM
Homejobs in PhilippinesRepresentative, Customer Service (Pooling)

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