Job Description
Position: Reporting Analyst
Department: Operations
Overview:
The Reporting Analyst is part of the Operations Team, is responsible for building reporting dashboards, and leads, or takes part in projects that may require development.
- Requirements analysis
- Input on assessment and planning activities
- Data model design
- Solution building
- Risk assessment/mitigation (manual/automated)
- Functional unit testing
- User Acceptance Testing (i.e. testing the overall functionality of the dashboard or reporting and ensuring data accuracy)
- Extracting and gathering data from sources and processing them into consumable outputs based on requirements
- Documentation of process and creation of user guides
- Provides support and assists in troubleshooting and resolving issues reported or flagged by end-users
- Escalates any data or tool-related issues to the proper channel as needed
- Continuous alignment to program/account reporting scope
- Attends training required to ensure his/her continuous learning & development
