Job Description
Key Responsibilities
- Analyze installed base and subscription data to determine renewals
- Prepare pricing quotations using standard pricing templates
- Cross-check against prior quotes and contract terms for accuracy
- Liaise with Field Sales to adjust quotes based on customer feedback
- Respond to channel partner queries about pricing or quotation details
- Escalate exceptions or non-standard cases to senior team or HQ
- Create IT tickets to resolve system, licensing and user issues
- Assist with post-sale admin tasks and customer data updates
- Support team documentation and contribute to process improvement
Qualifications
- 6 mos-2 years of experience in sales support, commercial operations, customer services or similar roles
- Strong Excel skills (lookup functions, pivot tables, data entry accuracy, basic automation)
- Excellent communication and organizational skills
- Ability to work independently and manage repetitive processes with high attention to detail
Other Info
- Application Process: 1 Day hiring (Onsite Process depending on the availability of the hiring managers/client)
- Work set up: Onsite
- Schedule: Shifting
- Salary Range: Your current and expected salary as well as your interview with the hiring managers will be considered for the offer
Why You'll Love Working with Us
At iOPEX, we don't just offer jobs—we help you grow a career you'll love
Here's What's Waiting For You
- Competitive pay that values your skills
- Fun employee activities to keep things exciting
- Stable career with strong, long-term accounts
- Weekly learning sessions to level up your skills
- Fast career growth with clear paths to move up
- Easy-to-reach office location
- HMO coverage for your health & peace of mind
- Leave credits (with conversion options!)
- Night differential pay for eligible shifts
- Annual reviews & salary increases
- Two guaranteed rest days every week
Most importantly, you'll be part of a people-first team where collaboration, growth, and good vibes are part of everyday work life.
