This is a remote position, with a requirement to work on-site, ONCE A MONTH, at Robinsons Cyber Sigma, Lawton Avenue, Taguig City.
How to Apply:
Copy and Paste the Link below in the browser to generate the application form:
https://forms.gle/6jCzuQw2WhQsN3Kf8
Rate: $11/hr and earn up to PHP 117,000+/month
Schedule: Monday - Friday: Daily Starting Time at 8:30 am CST
Renewals Manager - Bilingual (Spanish and English)
About the Role
Mission: Retain and grow recurring revenue by owning a portfolio of subscription renewals end-to-end—driving timely, accurate closures, minimizing churn/contraction, identifying growth opportunities, and forecasting with precision.
Responsibilities :
- Daily Starting Time: 8:30am CST
- Incentives: Yes - SPIFS will be awarded based on % uplift achieved on a closed-won renewal
What You'll Do:
- Own renewal opportunities from prep to signature; generate accurate quotes, negotiate terms, and book on or before the subscription renewal date.
- Maintain bottom-up forecasts with best-case/worst-case ranges using ATR, Won ARR, and Swing ARR; keep next steps and risk notes current.
- Partner with Account Executives and Customer Experience team on strategy, risk mitigation, and executive alignment; respect clear rules of engagement across new business vs. renewals.
- Monitor account health and use predictive likelihood-to-renew signals to prioritize outreach and interventions; surface insights/trends to leadership.
- Work effectively with channel partners and procurement; manage true-ups, co-terming, and term-length changes per policy.
Must-have Qualifications:
- Fluent in English and Spanish (written & verbal)
- 3–5+ years renewing B2B SaaS (or adjacent sales/CSM) with proven retention predictability and negotiation wins.
- Mastery of CRM (Salesforce preferred), CPQ/CLM, and e-signature; disciplined pipeline hygiene and forecasting.
- Commercial fluency across SaaS pricing, true-ups/usage, ramps, and multi-year negotiations; confident with procurement and legal redlines.
- Cross-functional communication that earns trust with AE/CustEx/RevOps; crisp written notes and customer emails.
- Office-first hybrid working model.
Nice-to-have Qualifications:
- Experience in using AI based tools (Chat-GPT, Claude, Co-Pilot, etc.)
