Available for:
- FullTime: 8 hours a day; 40 hours a week (Mon to Fri)
- Part Time: 4 hours a day; 20 hours a week (Mon to Fri)
- Graveyard Shift
Responsibilities:
- Transcription: Listen to live or recorded calls and take notes of key points discussed.
- Call Preparation: Prepare daily call list, meeting agendas, and materials as needed, ensuring participants have the necessary information.
- Schedule Coordination: Efficiently schedule meetings with clients and team members, coordinating times that accommodate all parties and managing any necessary adjustments or cancellations.
- Manage Reports: Prepare reports on key metrics and performance indicators within specified deadlines.
- Virtual File Management: Update and maintain virtual files to ensure information is organized and easily accessible.
- Administrative Tasks: Oversee administrative tasks, including but not limited to managing email correspondence and calendar appointments and ensuring all administrative activities are executed efficiently.
Requirements:
- Ability to work independently and solve problems proactively.
- A team player mindset, with a positive attitude and strong work ethic.
- Strong organizational and time management skills.
- Knowledge of digital tools and software such as Google Workspace and Zoom.
What You Bring:
- Relationship Skills: A natural ability to connect, collaborate, and foster trust.
- Work Ethic: A proactive attitude, strong organizational skills, and the ability to work independently.
- Technical Setup:
- Intel Core i3 (6th-12th gen), i5, i7, or AMD equivalent.
- 8GB RAM, 60GB free hard disk space.
- Windows or Mac operating system.
- 10 Mbps DSL/Fiber Internet connection (signal-based or wireless not allowed).
Why Join Cyberbacker
Benefits That Care for You:
- Medical Assistance Program: Includes dental, vision, maternity, burial assistance, and dependent coverage for tenured Cyberbackers.
- Gift & Rewards Program: Celebrate milestones like birthdays, work anniversaries, and personal achievements with thoughtful gifts.
- Life Insurance for tenured Cyberbackers
Career Growth Opportunities:
- Promotions to headbacker or leadership roles with leadership training, domestic and international travel, and speaking opportunities.
- Over 100 exclusive complimentary classes monthly, conducted by experienced team members.
Counter Work-Life Balance:
- Paid time off (PTO) credits, paid holidays, and permanent work-from-home setup.
- Foodpanda discounts and exciting contests with prizes.
Financial Security:
- Profit Share Program: lets you earn a share of the company's success. After five years, it becomes a retirement plan, providing monthly payments even after you leave—a lasting reward for your commitment.
- Cybercapital: Loans for home or car purchases at competitive rates.
Community Rewards and Recognition:
- Access to a supportive community on multiple channels.
- Exclusive invite to in-person events
- Travel opportunities for top performers, weekly meetings with company leadership, and a virtual year-end party.
Job Security & Training:
- Assurance of service fees for completed work, even if clients default.
- Paid training and access to the Transition Hub for Cyberbackers needing temporary workspaces.
