Transcription: Listen to live or recorded calls and take notes of key points discussed.
Call Preparation: Prepare daily call list, meeting agendas, and materials as needed, ensuring participants have the necessary information.
Schedule Coordination: Efficiently schedule meetings with clients and team members, coordinating times that accommodate all parties and managing any necessary adjustments or cancellations.
Manage Reports: Prepare reports on key metrics and performance indicators within specified deadlines.
Virtual File Management: Update and maintain virtual files to ensure information is organized and easily accessible.
Administrative Tasks: Oversee administrative tasks, including but not limited to managing email correspondence and calendar appointments and ensuring all administrative activities are executed efficiently.
Requirements
Ability to work independently and solve problems proactively.
A team player mindset, with a positive attitude and strong work ethic.
Strong organizational and time management skills.
Knowledge of digital tools and software such as Google Workspace and Zoom.
Technical Setup
Intel Core i3 (6th-12th gen), i5, i7, or AMD equivalent. 8GB RAM, 60GB free hard disk space.
Windows or Mac operating system.
10 Mbps DSL/Fiber Internet connection (signal-based or wireless not allowed).
Benefits That Care For You
Medical Assistance Program: Includes dental, vision, maternity, burial assistance, and dependent coverage for tenured Cyberbackers.
Gift & Rewards Program: Celebrate milestones like birthdays, workanniversaries, and personal achievements with thoughtful gifts.
Life Insurance for tenured Cyberbackers
Career Growth Opportunities
Promotions to headbacker or leadership roles with leadership training, domestic and international travel, and speaking opportunities.
Over 100 exclusive complimentary classes monthly, conducted by experienced team members.
Counter Work-Life Balance
Paid time off (PTO) credits, paid holidays, and permanent work-from-home setup.
Foodpanda discounts and exciting contests with prizes.
Financial Security
Profit Share Program: lets you earn a share of the company's success.
After five years, it becomes a retirement plan, providing monthly payments even after you leavea lasting reward for your commitment.
Cybercapital: Loans for home or car purchases at competitive rates.
Community Rewards And Recognition
Access to a supportive community on multiple channels.
Exclusive invite to in-person events
Travel opportunities for top performers, weekly meetings with company leadership, and a virtual year-end party.
Job Security & Training
Assurance of service fees for completed work, even if clients default.
Paid training and access to the Transition Hub for Cyberbackers needing temporary workspaces.
