About the company:
Skyro is a fast-growing fintech company based in the National Capital Region, Philippines. Our mission is to transform the financial services landscape in the Philippines by offering fair and accessible digital financial products. We aim to provide user-friendly lending solutions and superior customer service to all sections of society, promoting financial inclusion and literacy. Founded in 2022 by a team of visionaries, we have the expertise and resources to build best-in-class consumer-centric fintech products.
Backed by Breeze Ventures, a global fintech company based in Singapore, our Philippine operations are powered by Advanced Finance Solutions, Inc. and Jungle Lending, Inc., both registered with the Philippine SEC. As we continue to expand, our team members will have the opportunity to contribute their expertise and talents to a promising international company. Join us on our journey to build a sustainable business and make a difference in the lives of millions of customers.
Role Overview:
The Remedial Specialist is responsible for managing and resolving past-due loans and potential problem accounts. This role involves developing and implementing effective remedial strategies to minimize loan losses and maximize recoveries for the company.
Key Responsibilities:
- Monitor and track past-due accounts, identifying high-risk accounts requiring immediate attention.
- Conduct thorough financial analysis of delinquent accounts to assess the borrower's financial situation and repayment capacity.
- Develop and implement customized remedial action plans, including restructuring, rescheduling, or other appropriate measures.
- Establish and maintain effective communication with borrowers to understand their circumstances and explore potential solutions.
- Conduct regular follow-up calls and meetings to encourage timely payments and address concerns.
- Negotiate repayment plans and settlements, ensuring the companys interests are protected.
- Manage the retrieval of overdue accounts through legal processes.
- Act as the company's representative in court, filing complaints, and serving as a witness when necessary.
- Provide comprehensive overall administrative support to the small claims case filing, including but not limited to drafting correspondence and demand letters.
- Coordinate with the Legal Department on review of legal correspondence, demand letters, and other legal-related documents.
- Safeguard and organize legal documents by saving them to files, ensuring accessibility, and maintaining accurate records.
- Coordinate with different departments and within collections to gather all necessary requirements of filing small claim cases.
- Supervise accounts in litigation, negotiating settlement plans with customers.
- Generate reports on accounts and legal proceedings.
- Safely organize and store necessary documents and evidence for case filing.
- Provide insight within collections on how to improve the internal collections process to increase the probability of winning small claim cases.
- Monitor market trends and economic conditions to identify potential risks and adjust remedial strategies accordingly.
- Prepare regular reports on account performance, recovery rates, and other relevant metrics.
- Analyze data to identify trends and opportunities for improvement.
- Provide insights to management to inform decision-making and strategic planning.
Qualifications:
- Bachelor's degree in Law, Finance, Accounting, Economics, or a related field.
- Strong legal acumen and experience in handling legal proceedings.
- Excellent negotiation and communication skills.
- Ability to analyze financial statements and assess creditworthiness.
- Strong organizational and time-management skills.
- Proficiency in relevant software applications, including loan servicing systems and Microsoft Office Suite.
- Attention to detail and accuracy in handling legal documents.
- Ability to work independently and as part of a team.
