Relationship Manager - SME Lending (NBFI)

Our client is a start-up, fast-growing non-bank financial institution providing short-term and term loan facilities to SMEs and underbanked businesses across multiple industries. They offer financing solutions such as invoice financing, receivables bridging, and amortizing term loans.

• Manage and nurture a portfolio of existing and newly assigned SME borrowers
• Maintain a profitable, low-NPL loan book with proactive monitoring
• Develop deep knowledge of each borrower, including cash flow cycles and business performance
• Conduct regular business reviews and recommend cross-sell or upsell opportunities
• Collaborate closely with the Credit team to ensure strong credit discipline and portfolio health
• Communicate clearly and assertively with clients, including situations that require declining requests
• Ensure high client satisfaction while protecting the company's lending position
• Serve as the main relationship contact not a sales or lead‑generation role