Relationship Manager - Priority Banking (Metro Manila)

About the Job

• Location: Metro Manila
• Corporate Title: Junior Officer - Senior Manager
• Work Arrangement: On-site

Our Priority Banking team is looking for experienced professionals to join us in our sites in Metro Manila in the role of Relationship Manager.

In this role you will drive the business by prioritizing high-net-worth clients for innovative financial solutions and cross-selling, ensuring customer satisfaction and retention. Stay abreast of market trends and competitor activities, continually enhancing service levels and operational efficiency.

Your dream. Our focus.

East West Banking Corporation (EastWest) is one of the largest universal banks in the Philippines, and is committed to continuously invest in people and in process, product, and service enhancements, and embrace new ideas to enhance the EastWest experience.

We empower our employees to drive their careers and are committed to provide the runway for them to grow. We value teamwork and individual initiative. Join us and be part of a highly engaged team, and a workplace that promotes development and goal attainment.

Whether you're just starting out, or already a seasoned professional, EastWest can help you unleash your potential, and bridge the gap between dream to success.

What the role will entail

• Drive business generation and maintain client portfolios to meet sales targets through proactive sourcing, product presentations, and promotional activities.
• Build and manage a database of high-net-worth clients to support relationship-building, cross-selling, and personalized financial solutions.
• Conduct professional financial analysis and profiling sessions to recommend suitable investment products aligned with clients goals.
• Implement targeted cross-selling strategies and prioritize client engagement based on business potential and revenue contribution.
• Strengthen client relationships by providing timely market updates, investment insights, and follow-up support to guide decision-making.
• Monitor market trends and competitor offerings to enhance product differentiation and improve program attractiveness.
• Deliver service excellence by resolving client issues promptly, ensuring satisfaction and retention, and recommending process improvements based on feedback.

What you can expect from joining our team

• Career development and training opportunities
• Competitive salary package and benefits
• Performance-based incentives and recognition programs to reward high-performing individuals.
• Opportunity to work with industry experts and be mentored by them.
• Defined career progression paths to guide you in your professional growth.

To know more about us, and our career opportunities visit https://careers-page.com/eastwest-bank