Duties And Responsibilities
- Handling, updating and assisting day-to-day loan consultant concerns/ queries Coordinate with the credit and loan processing teams to facilitate the approval of loans.
- Assist in Recruitment and Onboarding and maintain strong relationship with Loans Consultants.
- Boost sales engagement of assigned Loans Consultant per branch on delivering new/ renewal accounts. Reaching out to LCs for endorsement.
- Escalate concerns, complaints and other issues being encountered to immediate supervisor for quick kills and implement approved solutions case to case basis
- Assist the Branch manager in meeting and exceeding targets and acts as officer in charge in the absence of a Branch Manager or if instructed by Management.
- Strong knowledge of lending products, loan application and recommend action plan to better serve the Loan Consultant and Walk-In clients.
- Ensure integrity and compliance to all company policies.
- May be assigned to supervise other branches in case of need and necessity. Perform such other task as may be assigned from time to time.
Job Specifications
- Graduate of Marketing or any related course.
- Undergraduate with work-related experience.
- Process Oriented and Technology-Inclined, organized and can work in a fast-paced environment.
- Able to communicate effectively both oral and written.
- Can quickly adapt and willing to learn and be molded.
Job Type: Full-time
Benefits
- Additional leave
- Opportunities for promotion
- Paid training
Ability To Commute/relocate
Malolos: Reliably commute or planning to relocate before starting work (Preferred)
