The Registration Manager is responsible for overseeing the overall registration operations of the company. This role ensures timely and accurate processing of motorcycle registrations, compliance with government regulations, proper documentation management, and efficient administrative support across branches and departments.
The position also manages coordination with government agencies such as the LTO, dealerships, insurance providers, and internal stakeholders to ensure smooth business operations and excellent customer service.
Key Responsibilities
- Oversees end-to-end motorcycle registration processes, including new registrations, renewals, transfers, and compliance with LTO requirements.
- Manages daily administrative operations, document control, records management, and coordination with branches and external agencies.
- Ensures timely processing, operational efficiency, and compliance with company policies and government regulations.
- Leads and supervises the Registration and Admin team, including performance monitoring, coaching, and workload management.
- Develops process improvements and prepares operational reports to support business efficiency and customer service.
Qualifications
- Bachelor's Degree in Business Administration, Management, or any related course
- With at least 3 years of experience in registration in the same industry is required
- Experience in handling multi-branch operations is an advantage
- Proficient in Microsoft Office and administrative reporting systems
