Purpose of the Role
Provide dedicated analytical and reporting support to regional stakeholders, ensuring accurate, timely, and high-quality delivery of recurring reports and presentations while acting as a reliable point of coordination across cross-market teams, stakeholders, and DEX.
Technical & Analytical Skills
Data & Reporting
- Process, validate, and prepare quantitative data to support reporting, operational execution, and business needs
- Manage large datasets and execute recurring reporting processes efficiently and consistently
- Detect anomalies, trends, spikes, and data inconsistencies through rigorous validation and logical analysis
- Deliver detail-accurate outputs while aligning findings with broader business objectives
Microsoft Office Proficiency
- Leverage advanced Excel capabilities to process, validate, and analyze data effectively
- Create and enhance PowerPoint presentations with clear charts, professional formatting, and effective visual communication
- Produce standardized reports using charts, tables, and reporting templates with accuracy and consistency
Ownership & Delivery
Accuracy & Reliability
- Deliver accurate, high-quality outputs that meet agreed timelines and stakeholder expectations
- Apply rigorous attention to detail to minimize errors and ensure data integrity
- Own deliverables end-to-end, ensuring completion, quality, and accountability throughout the process
Proactive Communication
- Identify and escalate risks, blockers, and delays early to prevent delivery issues
- Communicate progress, milestones, and delivery status proactively and consistently
- Clarify ambiguous requirements promptly to ensure alignment and execution accuracy
Problem Solving
- Apply critical thinking to challenge assumptions, improve outputs, and drive process enhancements
- Resolve issues independently and recommend practical, effective solutions
- Prioritize competing demands using sound judgment and data-driven decision-making
- Identify and implement improvement opportunities proactively rather than relying solely on established instructions
Stakeholder Management
Cross-Market Collaboration
- Partner effectively with stakeholders across markets and functions to achieve reporting and delivery objectives
- Build and maintain productive virtual working relationships that support collaboration and execution
- Communicate professionally and respond promptly through written and verbal channels
Communication Skills
- Produce clear, concise, and professional written communications, particularly via email
- Define requirements and align stakeholder expectations to support successful outcomes
- Participate confidently in regional and cross-market discussions to facilitate coordination and decision-making
Ways of Working
Independence
- Manage recurring deliverables independently and consistently after onboarding and training
- Take initiative to drive assigned workstreams forward and ensure successful completion
Team Collaboration
- Serve as a key member of the Philippines DEX team while delivering support to regional stakeholders
- Coordinate closely with the hiring manager, automation developer, collate and validate inputs from multiple teams, and work with regional or cross-market stakeholders to ensure reports, deliverables, and requirements are complete, accurate, and aligned
- Drive knowledge sharing, contribute process improvements, and support continuous team development
Success Profile
The ideal candidate is someone who:
- Applies strong analytical thinking to identify insights and resolve issues effectively
- Delivers consistently reliable results and takes full accountability for outcomes
- Communicates proactively to maintain alignment and mitigate risks
- Collaborates effectively across cultures, markets, and functional teams
- Demonstrates advanced proficiency in Excel and PowerPoint to produce high-quality outputs
- Balances accuracy and efficiency to meet deadlines without compromising quality
- Learns new reporting processes quickly and adapts effectively to changing requirements
- Takes ownership of recurring deliverables and stakeholder relationships to ensure successful outcomes
- Anticipates challenges, exercises sound judgment, and drives continuous improvement beyond task execution
