At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.
Job Description
The Regional Operations Admin & Enablement Specialist enables uninterrupted field execution by removing administrative, access, spares, logistics, and budget-execution barriers at the regional level. The role ensures engineers arrive on site with approved access, required materials, and financially cleared support, directly contributing to faster service restoration and reduced MTTR.
Duties And Responsibilities
- Apply for site access permits immediately upon outage or dispatch notification.
- Proactively follow up with lessors, property managers, and authorities until access approval is secured.
- Provide field engineers with permits, authorization letters, and access documentation prior to site arrival.
- Coordinate spares availability and logistics with supply chain and vendors to support restoration activities.
- Act as the single regional enablement point for access, permits, spares, logistics, and admin coordination.
- Support budget execution by: (1) Initiating PO requests for approved operational needs; (2) Tracking PO status and approvals & (3) Ensuring financial clearance before dispatch where required
- Validating that requested spend is within approved budgets and escalate exceptions to the Budget Management & Financial Control Specialist
- Track and report admin, enablement, and budget-related SLAs/OLAs impacting restoration timelines.
- Escalate access, material, or budget-execution risks that may delay service restoration.
TOP 3-5 DELIVERABLES
- Approved site access permits during outages and planned works
- Complete access documentation provided to engineers before dispatch
- Reduced restoration delays caused by access, permits, or spares issues
- Regional admin & enablement performance reports
- Improved vendor and lessor responsiveness
KPIs
- Average time to secure site access permits
- % of incidents delayed due to access, permit, or spares issues
- First-time site access success rate
- Admin & enablement SLA/OLA compliance rate
- Vendor / lessor responsiveness score
COMPETENCIES
- Results Orientation Drives timely access and enablement outcomes
- Customer Obsession Enables faster service restoration
- Collaboration Works effectively with engineers, vendors, and lessors
- Integrity & Accountability Ensures compliance and accurate documentation
- Execution Discipline Follows through until enablement is complete
Equal Opportunity Employer
Globe's hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.
Globe's Diversity, Equity and Inclusion Policy Commitment can be accessed here
Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.
