Recruitment Team Lead

Who we are

With about 6,000 plus people across 34 countries, Michael Page connects people with roles that bring out their best, and helps teams find the talent they need. For 50 years, we've been changing lives by building a global network and a reputation customers trust.

We're the world's number one permanent recruiter. That means you're backed by a strong global brand, and leaders who know their markets inside out.

We give our people what they need to do a great job, an inclusive culture that rewards performance, and the training, leadership and technology to help them grow. Our job is to set our people up for success, so every day can be a life‑changing one. Page makes it possible, you make it Page.

What will you be doing

To build, guide and manage a team of recruitment professionals and ensure that everyone in the team meets the goals and expectations from internal and external stakeholders. To build and manage excellent relationships with both candidates and hiring managers, maximising contract performance, while achieving all aspects of the service level agreement. Ensure all clients, candidates and colleagues receive an experience in-line with the Page Outsourcing Values.

Key Activities

• Responsible for guiding a team through the day-to-day workload, ensuring you support the development and growth of each team member across the recruitment lifecycle in line with operational excellence expectations and service level agreements.
• Keep abreast of best practices and current market and industry trends to help attract the talent we need and build an ongoing pipeline for future vacancies.
• Maintain an up-to-date working knowledge of our industry to provide advice and guidance to relevant stakeholders, including Recruitment Partners, Consultants and Hiring Managers.
• Lead and contribute to the development, review, implementation and execution of policies and procedures in the Shared Services Centre.
• Maximise the use and effectiveness of resources, including people, systems, sourcing channels and processes, to deliver accurate and high-quality end-to-end recruitment services to internal and external stakeholders.
• Champion the centre's vision and values by leading by example in operational excellence, professional behaviour and high standards of work.
• Ensure the experience delivered to our customers and candidates is consistently excellent and customer-focused.

What are we looking for

• 2+ years of leadership experience, ideally managing 1–5 direct reports.
• 5+ years of recruitment experience, with end-to-end recruitment experience required.
• Experience in an MSP, RPO, or Shared Services environment.
• Experience in Fast-Moving Consumer Goods (FMCG) or similar sectors is required.
• Strong capability in reporting, data management, analysis, and KPI/scorecard management.
• Excellent communication, stakeholder management, influencing, and negotiation skills.
• Strong organisation, prioritisation, and problem-solving skills, with the ability to work independently in a fast-paced environment.
• A customer-focused and collaborative mindset, with the ability to work effectively with people from diverse backgrounds and perspectives.
• Strong understanding of industry trends and talent markets.
• High level of integrity, accountability, and professionalism.
• Willingness to work onsite 5 days per week.

What's on offer

• Competitive salary with bonuses and incentives that recognise performance and progress.
• An inclusive culture where differences are celebrated.
• Clear career progression and a worldwide network of offices.
• Structured training, development and access to tools that help you perform at your best.
• Exposure to global brands and senior industry professionals
• A clear commitment to social impact. We have a global goal of changing 1 life per employee by using our skills to support those who need it most.

Our commitment to inclusion

• Michael Page is an inclusive employer. We want to make sure you have everything you need to perform at your best throughout our hiring process, so please let us know if there is anything we can do to support with your application or interview.