Recruitment Manager

We're looking for a Senior Talent Acquisition Manager to lead and elevate our Talent Acquisition function supporting both the United States and Philippines.

This role will primarily focus on recruiting professional-level talent across the US and PH, partnering directly with senior leaders to attract high-impact professionals. You will also provide leadership and support for high-volume hourly hiring initiatives as business needs require, particularly within call center and claims operations.

If you're energized by building pipelines, leveraging AI tools, creating innovative sourcing strategies, and developing strong recruitment teams — this is your opportunity to make a measurable impact.

What You'll Do

• Lead full-cycle recruitment for professional-level roles in US and PH markets (primary focus).

• Support high-volume hiring initiatives, campus recruitment and niche hiring campaigns when needed.

• Partner with leaders to drive workforce planning and hiring strategy.

• Lead staffing meetings and provide data-driven hiring insights.

• Build proactive talent pipelines and community/school partnerships.

• Implement AI-driven recruiting tools and innovative sourcing strategies.

• Develop and track recruitment metrics to drive performance.

• Manage, coach, and develop a high-performing recruitment team.

• Strengthen and scale structured, process-driven TA operations.

• Build and Optimize recruitment processes, policies and employer branding initiatives.

• Ensure compliance with federal, state employment laws, Philippine Labor Laws and hiring standards.

• Foster a high-performance, data-driven recruitment culture.

• Analyze hiring metrics

• Provide regular executive reporting and talent insights

What We're Looking For

• 7+ years of recruitment experience.

• 5+ years of recruitment leadership experience.

• Proven success recruiting professional and technical roles in both US and PH markets.

• Experience with high-volume hourly recruitment in US and PH.

• Call center and/or claims recruitment experience preferred.

• Strong executive presence and ability to influence leaders.

• Excellent verbal and written communication skills.

• Strong knowledge in ATS and Microsoft Excel

• Process-oriented, analytical, and results-driven.

• A proactive, go-getter mindset with a passion for building and improving systems.