RECRUITMENT OPERATIONS SPECIALIST
Awesome CX by Transcom is looking for talented individuals like you to join our awesome team! Be an Recruitment Operations Specialist for our Awesome CX by Transcom Davao site. This role will play a crucial role in ensuring a smooth, efficient, and positive candidate experience while maintaining high-volume interview throughput and data accuracy.
Join our Awesome CX by Transcom Family as a Recruitment Operations Specialist!
Key Responsibilities:
- Screen candidates via phone and video, and conduct thorough interviews to assess knowledge, skills, experience, and soft skills
- Foster candidate relationships throughout the selection process, attending monthly calibration sessions while maintaining professionalism, confidentiality, and meeting assigned performance metrics
- Collaborate with hiring leaders to address staffing needs, utilizing recruitment tools for effective hiring and cultivating trust with potential hires
- Communicate hiring needs in calibration meetings, participate in job fairs and recruitment events, and generate daily and weekly reports as needed
- Perform additional tasks as required, including contacting applicants regarding employment opportunities
What we are looking for:
To be successful in this role, you must have...
- Educational Background: Business Administration, Human Resource Management, Psychology, Social Sciences, or other related disciplines with exposure to analytics or process improvement
- Proven work experience as a Recruiter (in-house or agency)
- Preferably 1+ year experience in Recruitment or related fields
- Strong written and oral English communication skills
- Preferably with high-volume hiring and Call Center BPO experience
- Proficient in various interview types and selection processes
- Ability to multitask and demonstrate good interpersonal and organizational skills
- Flexible with shifting schedules and goal-oriented
- Uphold company values, policies, and code of conduct consistently
- Familiarity with HR databases, ATS, and CMS
- Capable of working independently or in teams with minimal supervision
- Strong decision-making skills to promote company as best place to work
What Life at Awesome CX by Transcom is like
Awesome CX by Transcom inclusive culture is rooted in wellness & fun. Culture doesn't equal perks! We've got great amenities, suited to every need.