Qualification:
- Excellent verbal and written communication skills
- Professional appearance an pleasant demeanor
- Strong customer service and interpersonal skills
- Ability to manage high call volumes and walk-in clients efficiently
- Proficient in Microsoft Office and basic office equipment
- Organized, detailed-oriented, able to multitask
- Ability to maintain confidentiality and handle sensitive information
- Strong problem solving skills and ability to stay calm under pressure
- Can adapt quickly to schedule changes and new instructions
- Prior front desk, customer service or administrative experience is preferred
Duties and Responsibilities:
- Welcome visitors and clients
- Answer, screen and direct incoming phone call
- Schedule appointments and maintain calendars for meetings and conference rooms
- Maintain office security by following procedures and controlling visitors access
- Coordinate with different departments to ensure smooth daily operations
- Keep records of visitor logs and office supplies inventory
- Support other clerical duties as assigned by management
- Other tasks given by the manager
