ROLE: Receptionist and Administrative Assistant (experience in US law firm is preferred)
JOB DESCRIPTION:
- Answer incoming phone calls and direct them appropriately.
- Take accurate messages and relay them to attorneys and staff.
- Schedule consultations and appointments.
- Respond to basic client inquiries professionally.
- Maintain call logs and communication records.
- Assist with email and calendar management as needed.
- Provide a positive and professional first impression for all callers.
- Support general administrative tasks related to client communication.
HARD REQUIREMENTS:
- Previous experience in customer service, reception, or administrative support.
- Excellent verbal and written English communication skills.
- Professional phone etiquette.
- Strong organizational and multitasking abilities.
- Ability to handle confidential information professionally.
- Comfortable using VOIP systems and scheduling software.
- Experience working in a law firm or professional services environment.
- Appointment scheduling experience.
- Spanish-speaking ability is a plus.
- Previous remote work experience.
HOURS/WEEK:
SCHEDULE:
- Monday to Friday
- 9AM - 5PM Eastern Standard Time Zone
OFFER:
- Weeks 1–6: $4 USD/hour
- Weeks 7-12: $5 USD/hour
- Weeks 13 onwards: $6 USD/hour
