The Role:
We're seeking a Real Estate Operations & Marketing Coordinator. This role is designed for a highly organized, proactive, and detail-oriented professional with experience supporting U.S.-based real estate teams. You'll play a key role in managing real estate operations, coordinating transactions, maintaining CRM systems, executing marketing initiatives, supporting lead management, conducting market research, and providing executive-level administrative support to ensure smooth day-to-day business operations.
Location: Must be in Philippines – Remote.
Environment: Philippines and International Teams.
Language: Advanced English (B2+ - C1).
Timezone: Monday to Friday – 9:00 AM to 6:00 PM EST.
Contract: Full-time Contract.
Requirements:
Education: Bachelor's degree or technical degree in Business Administration, Marketing, Real Estate, Communications, or a related field (preferred).
Experience:
- 3+ years of experience supporting a U.S.-based real estate team, brokerage, agent, or real estate business.
- Proven experience with real estate transaction coordination from contract to closing.
- Hands-on experience with KVCore or a similar real estate CRM.
- Experience managing CRM automations, database segmentation, and lead follow-up workflows.
- Experience supporting marketing execution, social media coordination, and content scheduling.
- Experience working remotely with U.S.-based clients.
Skills:
- Strong English written and verbal communication.
- Transaction coordination and deadline management.
- KVCore or comparable CRM administration.
- Google Workspace and Microsoft Office.
- Canva and social media management tools.
- CRM reporting and database management.
- Lead follow-up and pipeline management.
- Market research and reporting.
- Strong organizational and multitasking abilities.
Characteristics:
- Highly organized and detail-oriented.
- Proactive with strong follow-through.
- Independent and self-motivated.
- Strong problem-solving and critical thinking skills.
- Excellent time management.
- Professional client-facing communication.
- Ability to prioritize multiple projects in a fast-paced remote environment.
Responsibilities:
Real Estate Transaction Coordination
- Manage transaction timelines from contract to close.
- Coordinate with title companies, lenders, inspectors, agents, clients, and other transaction stakeholders.
- Track key dates, contingencies, documentation requirements, and closing milestones.
- Maintain organized digital transaction files and ensure required documentation is accurate and complete.
- Proactively follow up to avoid delays, missed deadlines, or communication gaps.
CRM Administration & KVCore Management
- Maintain and optimize KVCore and related real estate CRM systems.
- Clean, tag, segment, and categorize contacts for strategic follow-up.
- Build, monitor, and update automated follow-up campaigns, workflows, and database lists.
- Pull, review, and summarize CRM reports to support sales and marketing decisions.
- Maintain data integrity and identify opportunities to improve CRM structure, usage, and automation.
Marketing & Social Media Coordination
- Create, format, and schedule marketing content using Canva and social media tools.
- Prepare content for listings, open houses, promotions, and local market messaging.
- Coordinate listing launches, campaigns, social posts, and Facebook group activity.
- Repurpose content across platforms while maintaining brand consistency.
- Track engagement metrics and recommend improvements based on performance.
Lead Follow-Up & Sales Support
- Conduct timely follow-up with inbound leads and database contacts.
- Track lead activity, conversation history, next steps, and outcomes in the CRM.
- Support appointment setting, pipeline tracking, and ongoing prospect nurturing.
- Escalate high-priority opportunities and ensure no lead or follow-up item falls through the cracks.
Market Research & Reporting
- Conduct local market research, competitive analysis, and neighborhood/opportunity reviews.
- Prepare listing presentations, data summaries, and market-related reports.
- Assist in identifying geographic, demographic, and database opportunities for outreach.
- Support implementation of training systems and operational processes such as Level Up.
