Job Description
We are seeking an experienced RCM Implementation & Project Management Specialist to lead the implementation of Revenue Cycle Management (RCM) services for ambulatory practices. This role is responsible for ensuring a seamless transition from sales to operations, establishing structured onboarding plans, tracking progress through data-driven reporting, and supporting invoicing for ancillary services.
The ideal candidate brings strong knowledge of ambulatory RCM workflows, advanced Excel proficiency, and the ability to manage multiple stakeholders and timelines in a structured, fast-paced environment.
Key Responsibilitie
sClient Onboarding & Implementatio
- nLead onboarding of ambulatory RCM clients from contract execution through go-liv
- eDevelop and manage structured project plans, timelines, and task tracker
- sCoordinate cross-functional teams (Operations, IT, Client Success, Billing, Finance
- )Ensure system access, data readiness, workflow documentation, and process alignment prior to launc
- hMonitor milestones and proactively escalate risks or delay
sRCM Process Oversigh
- tApply knowledge of ambulatory RCM workflows including
- :Charge entr
- yCodin
- gPayment postin
- gAccounts receivable managemen
- tDenial managemen
- tPatient billin
- gIdentify workflow gaps during onboarding and recommend improvement
- sSupport operational readiness reviews before client go-liv
eReporting & Data Managemen
- tBuild and maintain onboarding dashboards and tracking tool
- sCreate Excel-based trackers for timelines, KPIs, and financial metric
- sAnalyze and reconcile onboarding-related financial dat
- aProvide structured status reports to leadershi
pInvoicing & Financial Suppor
- tSupport invoicing for ancillary services during and after onboardin
- gPrepare invoice documentation and validate supporting dat
- aReconcile service tracking with billing record
- sCollaborate with Finance and Client Relations to ensure billing accurac
yQualification
- s3–5+ years of experience in healthcare Revenue Cycle Management (ambulatory setting preferred
- )Strong understanding of end-to-end RCM workflow
- sProven project management experience in onboarding or implementation role
- sAdvanced proficiency in Microsoft Excel (PivotTables, VLOOKUP/XLOOKUP, formulas, financial analysis
- )Strong numerical aptitude and comfort working with financial dat
- aExcellent organizational, communication, and stakeholder management skill
- sAbility to manage multiple projects simultaneousl
- yExperience with EMR/Practice Management systems preferre
d
Core Competenci
- esDetail-oriented and analytic
- alProcess-driven and structur
- edStrong problem-solving skil
- lsProactive in identifying risks and implementing solutio
- nsComfortable working cross-functional
- lyClear and professional communicat
or
Preferred Experie
- nceExperience onboarding ambulatory practices to outsourced RCM servi
- cesFamiliarity with ancillary service bill
- ingExperience working with offshore or distributed te
- amsExposure to CRM and project management to
ols
Why Join
- UsHigh-impact role supporting healthcare operations transforma
- tionOpportunity to lead structured implementations in a growing RCM environ
- mentCollaborative, cross-functional team cul
- tureCompetitive compensation and professional growth opportuni
ties
