In this position, you will be tasked with analyzing, designing, and implementing process improvements and implementing automation tools within acute and ambulatory healthcare organizations. The objective is to enhance operational efficiency, patient care, and overall service quality.
The ideal candidate must possess a robust background in healthcare operations, exceptional analytical capabilities, and proficient communication skills with diverse teams. The candidate is expected to remain abreast of industry trends and best practices and leverage this knowledge to assist organizations in navigating the complexities of the healthcare sector. This position demands a proactive approach, a dedication to enhancing healthcare delivery, and a commitment to achieving excellence in patient outcomes.
Qualifications:
- 5 years of experience in Revenue Cycle Management (front end experience would do) and/or 5 years of experience in Contact Center healthcare process improvement
- 3+ experience with Process improvement methodologies, such as Lean, Six Sigma,
- 3+ years experience in Project Management, managing multiple projects,
- Experience in facilitating training sessions and workshops.
- RCM background, in an Acute setting is a plus
- Ability to work independently and as part of a team.
- Exceptional communication and interpersonal skills.
- Excellent analytical and problem-solving skills.
- Strong organizational skills and attention to detail.
What We Offer:
- Competitive Total Rewards Package
- Retirement Plan
- HMO Coverage from Day 1
- Dental, Medical, and Optical Reimbursements
- Life and Disability Insurance
- Paid Time-Off Benefits
- Sick Leave Conversion
- Tuition Fee Reimbursement
- Employee Assistance Program (EAP)
- Annual Performance-Based Merit Increases
- Employee Recognition Programs
- Training and Staff Development Opportunities
- Employee Referral Program
- Volunteerism Opportunities
- All Mandatory Statutory Benefits
Who We Are:
- Optum is the health care technology and innovation arm of UnitedHealth Group, working alongside UnitedHealthcare.
- As part of a Fortune 5 enterprise, we are committed to helping people live healthier lives and making the health system work better for everyone.
- With operations across North America, South America, Europe, Asia Pacific, and the Middle Eastincluding over 25,000 employees in the Philippineswe are a global leader in health solutions and care delivery.
Join us and be part of a team that's Caring. Connecting. Growing together.
