Duties And Responsibilities
- Ensure accurate and timely preparation of invoices and billing statements.
- Minimize billing errors by implementing proper verification and reconciliation procedures.
- Coordinate with Finance and Operations teams to promptly resolve billing discrepancies and concerns.
- Maintain compliance with company policies, procedures, and financial regulations.
- Improve billing cycle efficiency through process improvements and automation initiatives.
- Perform efficient and effective collection activities to consistently achieve or exceed monthly collection targets.
- Monitor customer accounts to ensure timely payment of outstanding invoices and follow up on overdue accounts.
- Conduct regular collection calls and email follow-ups with clients regarding outstanding balances and payment arrangements.
- Analyze aging reports and identify high-risk or delinquent accounts for escalation and immediate action.
- Prepare and submit collection status reports, aging summaries, and account updates to management.
- Reconcile customer accounts and investigate payment discrepancies, short payments, and unapplied payments.
- Maintain accurate collection records, account notes, and supporting documentation.
- Coordinate with clients to resolve billing disputes and payment concerns professionally and promptly.
- Provide excellent customer service regarding collection concerns, billing inquiries, and account adjustments.
- Assist in developing and implementing new procedures and system enhancements to improve departmental workflow and accounts receivable processes.
- Support audit requirements by preparing and providing necessary documentation when needed.
- Provide administrative support to the Accounts Receivable team and assist colleagues as necessary.
- Ensure accurate document preparation and proper records management in accordance with company retention policies and procedures.
- Perform other duties and responsibilities that may be assigned based on business needs
Qualifications
- Bachelor's degree in Accounting, Finance, Business Administration, or any related field.
- At least 1 to 3 years of experience in billing, collections, accounts receivable, or related finance functions.
- Knowledge of billing procedures, collection processes, and accounts receivable management.
- Strong understanding of basic accounting principles and financial processes.
- Proficient in Microsoft Office applications, especially Excel, and other accounting or ERP systems.
- Excellent analytical, problem-solving, and reconciliation skills.
- Strong communication and interpersonal skills with the ability to handle client concerns professionally.
- Detail-oriented with strong organizational and time management abilities.
- Ability to work independently and manage multiple accounts and deadlines effectively.
- Experience in handling aging reports, payment follow-ups, and dispute resolution is an advantage.
- Ability to maintain confidentiality and handle sensitive financial information with integrity.
- Willing to work in a fast-paced environment and adapt to changing business needs.
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Pursuant to the Data Privacy Act of 2012 (R.A. 10173), its Implementing Rules and Regulations, and other issuances of the National Privacy Commission, the RelianceCare Inc., OR it's subsidiary or affiliate, such as ActiveOne Health, Inc., and Health Delivery Systems, Inc. (
also doing business under the name and style of Flexicare Benefit Solutions and Healthfirst Clinic),
whichever is applicable to this form, (It or the Company, for brevity) commits to protect and keep the confidentiality, integrity, and availability of all personal data provided. It will only use personal information to process job applications. Any questions regarding the Company's privacy notice shall be coursed through Its Data Protection Officer at the following and applicable email addresses: RCI - [Confidential Information], ActiveOne - [HIDDEN TEXT], or HDSI - [HIDDEN TEXT]
I have read and understood the above Notice and hereby give my consent to collect and process my personal data.*
I certify the above info is true. Any misrepresentation or omission may lead to termination if hired.
