Quotation Specialist - Dayshift - Onsite

ROLE DESCRIPTION

• The Technical Quote Specialist role is the key customer touch point within the Comstor Product Sales/Internal Account Management team and is responsible for ensuring our partners first encounter with our business is one of exemplary service with a strong focus on technical excellence.
• The role will require a high level of professionalism and the ability to juggle multiple phone calls and tasks whilst ensuring a consistent level of support for our customers. The Technical Quote Specialist must ensure all customer responses are within set SLA's and our customers expectations are met and exceeded for all queries, issues and order resolution.

Experience, skills, and knowledge

• Technical knowledge of convergence, storage, data centre, infrastructure, security, networking, virtualisation & cloud technologies.
• Previous experience in an inside sales or pre-sales role.
• Commercial acumen - understands margin and uplift calculations and can apply accordingly.
• Computer literacy and intermediate skill level of MS Outlook, MS Excel, and MS Word.
• Sense of urgency and initiative.
• Strong interpersonal skills: ability to build strong relationships quickly and effectively both over the phone and face to face.
• Excellent time management and administrative skills with attention to detail and proactive follow-up
• Excellent communication skills both written and verbal