Quality Management Analyst (NC & CAPA)

Strengthen quality. Resolve nonconformities. Drive corrective action.

Join a global organization as a Quality Control Associate specializing in Nonconformity (NC) and CAPA management and help ensure quality issues are properly assessed, investigated, and resolved. In this role, you'll coordinate nonconformities, support root cause analysis, monitor CAPA activities, and track corrective and preventive actions through timely closure. You'll work closely with cross-functional teams to identify quality risks, strengthen processes, and support continuous improvement in a regulated environment.

Your Role:

• Coordinate and monitor Nonconformities (NC) from initial assessment through investigation, action planning, and closure.
• Ensure NCs are properly documented, assessed, categorized, and followed up in accordance with established quality procedures.
• Support root cause analysis and work with relevant stakeholders to identify appropriate corrective and preventive actions.
• Coordinate and monitor CAPA activities, ensuring actions are clearly defined, assigned, implemented, and completed within agreed timelines.
• Review the effectiveness of corrective and preventive actions and support appropriate follow-up activities.
• Analyze NC and CAPA data to identify recurring issues, trends, risks, and opportunities for improvement.
• Monitor relevant quality KPIs and NC/CAPA performance indicators and prepare reports for stakeholders.
• Collaborate with cross-functional teams to investigate quality issues and develop practical and sustainable corrective actions.
• Support the implementation and continuous improvement of quality processes, procedures, and controls.
• Maintain accurate and complete quality records and documentation related to NC and CAPA activities.
• Support internal and external quality audits and regulatory inspections by providing relevant NC/CAPA records and documentation.
• Contribute to continuous improvement initiatives based on quality data, recurring issues, and process performance.

Your Profile:

• Bachelor's degree in Quality Management, Engineering, Life Sciences, Manufacturing, or a related field, with 2–3 years of relevant experience in Quality Control, Quality Assurance, Nonconformity, CAPA, or a regulated manufacturing environment.
• Hands-on experience with Nonconformity and CAPA processes, including investigation, root cause analysis, corrective/preventive actions, and effectiveness checks.
• Good understanding of quality management systems, quality standards, and regulatory requirements, preferably within MedTech, Pharma, or Manufacturing.
• Strong analytical and problem-solving skills, with the ability to identify trends, assess quality issues, and support effective corrective actions.
• Proficient in MS Office, particularly Excel, with experience handling quality data, monitoring KPIs, and preparing reports.
• Strong organizational and follow-up skills, with the ability to manage multiple NC/CAPA activities and deadlines.
• Good English communication and stakeholder management skills, with the ability to work effectively with cross-functional and international teams.
• Experience with a QMS, ISO 13485, SAP, ServiceNow, or similar quality management systems is an advantage.