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Quality Auditing Analyst Healthcare

metacom careers
Philippines
3-5 Years
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Job Description

Description

  • Conduct quality audits on healthcare processes to ensure compliance with standards.
  • Analyze call center interactions to measure service quality and customer satisfaction.
  • Collaborate with the healthcare team to identify areas for improvement in quality assurance.
  • Prepare detailed reports on audit findings and provide actionable recommendations.
  • Utilize EPIC tool to facilitate accurate and efficient auditing processes.

Requirements

  • Educational Qualifications: Bachelors degree in a relevant field, preferably in Healthcare or Quality Assurance.
  • Experience Level: 35 years of experience in quality auditing within the healthcare sector.
  • Skills and Competencies: Proficient in Customer Service, Call Centre operations, and BPO Setup.
  • Skills and Competencies: Solid understanding of hospital billing and audit processes.
  • Qualities and Traits: Strong analytical skills, attention to detail, and excellent communication abilities.
  • Responsibilities and Duties: Experience with quality assurance processes and methodologies.

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Healthcare
Employment Type:
Full time

About Company

metacom careers

Job ID: 149199455

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Last Updated: 15-06-2026 06:25:06 PM
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