Quality Assurance Specialist

Discover your 100% YOU with MicroSourcing!

Position: Implementation QA

Work setup: Hybrid | Night shift

Why join MicroSourcing

You'll have:

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses.
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your role:

The Implementation QA ensures data accuracy, proper system configuration, and the integrity of reporting during new client implementations. This role is key in ensuring that CRM setups align with each client's business practices and that reporting tools deliver meaningful, reliable insights.

● Review workflow logic based on validation forms, automation, and integrations to confirm proper functionality and data consistency throughout the system.

● Help create and validate reports to confirm accurate field mapping and alignment with key operational KPIs.

● Document and communicate findings related to system issues or data inconsistencies, and track the progress of their resolution.

● Manage reporting setup tasks efficiently, meeting both internal and client timelines.

● Work both independently and collaboratively as part of a fast-paced, detail-oriented team.

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About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

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