

Search by job, company or skills

Company Description
HealthQuist is a revenue cycle management company that specializes in providing customized full-service medical billing to healthcare clients. We go above and beyond by offering additional benefits to maximize collections and increase efficiency among office staff. Our goal is to enable practices to focus on providing the best possible care to patients. HealthQuist is located in Pasig.
Role Description
This is a full-time on-site role for a Quality Analyst at HealthQuist. The Quality Analyst will be responsible for conducting quality control assessments, ensuring compliance with quality assurance standards, and managing the overall quality of processes and procedures. The role will involve analyzing data, identifying areas for improvement, and implementing quality management strategies.
Qualifications
Job ID: 151816893
Skills:
Quality assurance, Data annotation, Familiarity with AI tools, Written English skills, Reading Comprehension, Evaluation guidelines, Content Moderation
Skills:
Microsoft Office, Quality Assurance, Compliance, Customer Experience, Data Analysis, Root-Cause Analysis
Skills:
google sheets , Quality Assurance, Google Workspace, Gorgias, Customer Service, zendesk, Freshdesk
Skills:
quality reporting , Reporting Tools, Microsoft Excel, Quality Assurance, Quality Management Systems, Root Cause Analysis, speech analytics, Customer Interaction Platforms, Calibration, Call Monitoring, Continuous Improvement Methodologies, UK Banking and Collections Regulations, Coaching Sessions
Skills:
Excel, customer service best practices, scorecards, compliance standards, reporting platforms, Powerpoint, quality monitoring tools, quality assurance methodologies, Microsoft Office Applications