The QR Surveillance & Enforcement Analyst plays a key role in protecting Netbank and its customers from financial crimes involving QR code misuse. This includes monitoring for illegal QR activities (e.g., online gambling, scam promos), maintaining a verified repository of QR codes, coordinating takedowns with platforms and authorities, and supporting fraud investigations.
Key Responsibilities:
- Monitor digital platforms and social media for misused QR codes, including those linked to scams, betting, or unauthorized financial activities.
- Maintain and regularly update a centralized Google Sheets-based repository of verified, flagged, and removed QR codes.
- Use basic automation tools (e.g., Google Scripts, QR scanning tools) to streamline collection and tagging of QR data.
- Investigate suspected misuse of QR codes by analyzing transaction metadata and user behavior.
- Coordinate with law enforcement agencies (e.g., NBI, PNP) and online platforms to facilitate timely takedowns and enforcement actions.
- Prepare incident summaries, investigation logs, and compliance documentation for internal review.
- Support the filing of Suspicious Transaction Reports (STRs) or Fraud Investigation Reports (FIRs) when applicable
- Assist with broader financial crime enforcement tasks as assigned by the Head of AML Operations, especially those related to digital channels.
