About The Opportunity
We are a dynamic player in the Talent Outsourcing sector, focusing on channel solutions for various organizations. Our company operates within the Philippines and specializes in providing top-tier training and development services to enhance workforce capabilities.
Role & Responsibilities
- Deliver comprehensive PS training programs to trainees on-site in the Philippines.
- Develop and update training materials and curricula to ensure relevance and effectiveness.
- Facilitate engaging training sessions, ensuring trainees acquire necessary skills and knowledge.
- Monitor trainee progress and provide constructive feedback to support continuous improvement.
- Coordinate with team members to schedule and organize training sessions efficiently.
- Maintain training records and prepare reports on training outcomes and trainee performance.
Skills & Qualifications
Must-Have
- Site: Cebu
- Work Set-up: Onsite
- Requirements:
- 2-year undergraduate degree (communications arts and education majors preferred)
- At least 1-2 years of experience as a call center/BPO PS Trainers
- Excellent communication skills
- Experience in developing talents to its full potential
- Effective communication and interpersonal skills
- Proficient in creating reports and in using MS Office
- Must be willing to work flexible schedules (including weekends and holidays)
Skills: communication skills,time management,customer service,curriculum development,training delivery
