About PsychPlus
PsychPlus is a behavioural healthcare organisation dedicated to expanding access to high-quality mental health services across the United States. As we continue to grow, we are expanding our Operations team to support provider scheduling and clinic operations across multiple locations.
About the Role
PsychPlus is seeking a Provider Scheduling Coordinator to support the maintenance and management of provider schedules within our Electronic Health Record (EHR) system.
This role works closely with Clinical Directors, Practice Managers, Human Resources, and Operations teams to ensure provider schedules remain accurate, up to date, and aligned with business needs. The ideal candidate is highly organised, detail-oriented, and experienced in managing scheduling processes within a healthcare environment.
Key Responsibilities
- Maintain and update provider schedules within the Electronic Health Record (EHR) system
- Coordinate with Clinical Directors, Practice Managers, Human Resources, and Operations teams regarding provider scheduling needs
- Add new providers to scheduling systems and ensure scheduling templates are configured accurately
- Update provider availability, clinic assignments, and schedule changes as requested
- Review schedules for accuracy and resolve scheduling discrepancies
- Maintain documentation related to provider scheduling and schedule changes
- Monitor scheduling requests and complete updates in a timely manner
- Communicate scheduling updates to internal stakeholders
- Support ongoing improvements to provider scheduling workflows and processes
Required Qualifications
- Minimum 2 years of experience in healthcare scheduling, provider scheduling, medical office administration, healthcare operations, or a related role
- Experience working with Electronic Health Record (EHR) or practice management systems
- Strong organisational skills and attention to detail
- Excellent verbal and written English communication skills
- Proficiency in Microsoft Excel, Google Sheets, and Microsoft Office
- Ability to manage multiple priorities while meeting deadlines
- Ability to work independently in a remote environment
- Availability to work Monday through Friday, 9:00 AM to 6:00 PM U.S. Central Time
Preferred Qualifications
- Experience supporting U.S. healthcare organisations
- Experience coordinating provider schedules for physicians, nurse practitioners, therapists, or other healthcare providers
- Experience working with behavioural health or outpatient clinics
- Experience maintaining scheduling templates and provider availability within an EHR
Why Join PsychPlus
- Full-time remote opportunity based in the Philippines
- Support a growing U.S. behavioural healthcare organisation
- Collaborative and performance-driven work environment
- Opportunities for professional growth and development
Equal Opportunity Employer
PsychPlus is an Equal Opportunity Employer. Employment decisions are based on qualifications, experience, and business needs.
