Provider Network Operations Consulting Manager

Role Overview:

We are hiring a Consultant/Manager to lead oversight of provider roster management activities and help drive adoption and optimization of the Symplr DIU (Dynamic Import Utility) tool. This role will focus on strategic oversight, data intake process design, and identifying automation opportunities across provider workflows.

Key Responsibilities:

• Oversee day-to-day provider roster processing and monitor data intake through Symplr DIU.
• Act as the operational point of contact for Symplr future-state data readiness and transformation activities.
• Identify and drive automation and optimization initiatives across provider onboarding, data validation, and credentialing workflows.
• Collaborate with internal IT and business teams to streamline roster lifecycle workflows.
• Support governance and quality control across roster submissions and intake processes.
• Ensure cross-functional coordination across Credentialing, PDM, and Contracting teams.

Required Skills and Experience:

• Strong experience in Provider Network Management (PNM) across roster, credentialing, or PDM domains.
• Prior experience leading or supporting PNM transformation projects or tool implementation (e.g., Symplr).
• Familiarity with Symplr DIU or similar data intake tools.
• Process-minded with ability to spot gaps and drive automation opportunities.
• Ability to manage operations, stakeholder expectations, and reporting under tight SLAs.

About Accenture

Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

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