Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
The Proposal Development Analyst supports our client acquisition and retention efforts by building our presence within the PBM market through our proposal support for our downstream clients. Assisting our current clients with proposal efforts allows us to grow our business by growing our current client business. The Proposal Development Analyst is responsible for project management and completion of all proposal and proposal related documents, i.e., planning, scheduling, organizing, and coordinating all elements of client proposal support activity.
Primary Responsibilities
- Responsible for completing assigned Client Support RFPs in accordance with the deadline
- Creating internal timelines to ensure all quality checks and processes are complete
- Ensures competitive strategies are incorporated into persuasive, compelling, and client-focused responses
- Accountable for effective communication and coordination with such staff as account management, finance, legal, and subject matter experts (SMEs)
- Manage multiple projects under dictated timelines
- Manages RFP content specific to the clients; supported as defined by the needs of the client
- Thorough review of all RFP documents
- Communicate overall project health
- Identify project risks
- Escalate risks to leadership
- Coordinate all analysis requests
- Complete project work as assigned accurately and within specified deadlines
- Project close-out - update project tracking log with key deliverables
- Contributes to the department goal of improved efficiency, effectiveness, and the capture of strategic customer opportunities through the use of reference resources that support proposal development activities, and by guiding and mentoring
- Additional responsibilities include:
- Complete project work as assigned accurately and within specified deadlines
- Participate in relevant training opportunities that will enhance both individual performance and overall unit performance
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications
- 4+ years of experience writing creative, concise, strategically correct, and persuasive business proposals preferably in pharmacy benefit management industry or health care industry
- 4+ years of experience with proposal-development processes and project management
- 4+ years of experience working in a fast-paced and dynamic team environment with tight time frames and strict deadlines
- Understanding of the company and PBM market
- Proficiency in Microsoft Word, Excel, and PowerPoint
- Proven ability to work in a fast-paced environment with frequent tight timeframes. This job requires detail-oriented project management skills with excellent organizational skills and a focus on details and quality
- Proven ability to exercise good judgment when escalating non-standard requests
- Proven ability to make quick effective decisions and communicate seamlessly within the team
- Proven ability to shift priorities quickly and stay in tune with product upgrades and developments and specifics of the master client contract
- Proven process and detail oriented with a forward thinking ability to present solutions and identify efficiencies
- Proven superior verbal communication and interpersonal skills
- Proven excellent writing skills (technical and content)
Preferred Qualifications
- Experience managing a proposal content database
- Familiarity with Qvidian
Competencies and Best Practices for High Performers;
- Change Agent - Self-starter, able to adapt to rapidly changing conditions; continually seeks ways to improve process; demonstrates creative, cost-effective solutions; idea generator with confidence and persuasiveness to sell ideas.
- Organizational and Personal Influencing Skills - Creates, builds, and maintains relationships that enhance the performance of the business, including those outside direct control. Obtains commitments from individuals or groups to ensure organization's success. Ability to influence individuals at all levels of the organization.
- Customer Orientation - Develops strong relationships with our internal customers that help to produce high quality work. Focuses on understanding the needs of the customers to assist the Sales team in selling new business.
What We Offer:
- Market Competitive Pay Levels
- Predominantly work from home but must be willing to work on a hybrid arrangement
- Retirement Plan
- Medical Plan (HMO) from Day 1 of employment
- Dental, Medical, and Optical Reimbursements
- Life and Disability Insurance
- Paid Time-Off Benefits
- Sick Leave Conversion
- Tuition Fee Reimbursement
- Employee Assistance Program (EAP)
- Annual Performance Based Merit Increases
- Employee Recognition
- Training and Staff Development
- Employee Referral Program
- Employee Volunteerism Opportunity
- All Mandatory Statutory Benefits
Who We Are:
- Optum is the health care technology and innovation company of the UnitedHealth Group enterprise along with UnitedHealthcare.
- UnitedHealth Group is a health care and well-being company with a mission to help people live healthier lives and help make the health system work better for everyone.
- We're a leading health solution and care delivery organization. Our work is complex, but our mission is simple: create a healthier world, with you at the center.
- As part of a Fortune 5 enterprise, we are improving the health care experience of over 125 million people around the world.
- We're a diverse team with operations across North America, South America, Europe, Asia Pacific and the Middle East. This includes our over 25,000 employees in the Philippines.
- Elevate your career with a leading health care company while improving lives.
Join us in evolving health care so everyone can have the opportunity to live their healthiest life. This is your opportunity to be part of a team that's dedicated to Caring. Connecting. Growing together
