Property Manager Support (AU Residential Real Estate – NSW)
Remote | Full-Time | Work From Home | Australian Real Estate Experience Required
AU Residential Real Estate (NSW) Experience Is Mandatory
Certificate IV in Real Estate Practice (CPP40000) – preferred
About The Role
OutsourcedIn is partnering with a leading
Sydney-based property management agency to hire an experienced
Property Manager Support professional to join their growing remote team.
This is a
fully remote, home-based role supporting a NSW residential portfolio. There is
no fieldwork involved — on-the-ground staff handle inspections and site visits. Your focus will be on end-to-end property management support, tenant and landlord communication, compliance, and administrative coordination.
Key Responsibilities
Tenant & Landlord Support
- Handle tenant and landlord enquiries via phone and email
- Manage rental applications, lease preparation, and renewals
- Process maintenance requests and coordinate with trades and service providers
- Monitor rental payments, arrears, and issue rent reminders
- Maintain accurate tenant and owner records in property management systems
Leasing & Marketing Support
- Create and manage property listings on platforms such as realestate.com.au and Domain
- Assist with advertising, photography coordination, and listing updates
- Respond to rental enquiries and support inspection scheduling
- Prepare and maintain listing and marketing materials
Administrative & Financial Support
- Manage inboxes and calendars for the property management team
- Prepare documentation, reports, and condition reports
- Track key dates including lease expiries, inspections, and renewals
- Assist with arrears tracking, invoice processing, and payment reconciliation
Compliance & Reporting
- Ensure documentation complies with NSW tenancy legislation
- Monitor compliance requirements (smoke alarms, insurance, pool certificates, etc.)
- Generate reports on arrears, renewals, maintenance, and inspections
About You
- Minimum 2-3 years experience in Australian residential property management (NSW)
- Strong working knowledge of NSW tenancy laws and processes
- Experience using property management CRMs such as PropertyMe, Property Tree, or Console Cloud (preferred)
- Excellent written and verbal communication skills
- Highly organised, detail-oriented, and proactive
- Comfortable working independently in a fully remote environment
Why Join This Role
- 100% work-from-home (no weekends, no fieldwork)
- Supportive and structured team with local field staff
- Exposure to a well-managed Sydney residential portfolio
- Ongoing training, development, and long-term growth opportunities
- Competitive package based on experience
