Property Management Specialist

We're looking for a detail-oriented and reliable Property Management Virtual Assistant who can confidently handle tenant communication, maintenance coordination, rent follow-ups, and reporting.

What you'll be responsible for:

• Acting as the first point of contact for tenant inquiries (email/text)
• Sending rent reminders and managing basic rent follow-ups
• Coordinating maintenance requests and vendor schedules
• Tracking maintenance tickets until resolution
• Maintaining reports on rent status, tickets, and lease renewals

What we're looking for:

• Strong written and spoken English
• Customer service or administrative experience
• Comfortable working with multiple tenants and vendors
• Highly organized, detail-driven, and dependable
• Tech-savvy with Google Workspace, Excel/Sheets, and task trackers

Tools you'll use:

Google Workspace | Excel / Google Sheets | Trello / Monday / Asana | Slack | Google Forms

(Familiarity with AppFolio, Yardi, Zoho, or Avail is a plus, but not required)

Why this role

• Structured processes and clear expectations
• Long-term support role in U.S. property management